Shipping Policy
Shipping Policy
1. Order Processing Time (Handling Time)
As our prescription lenses and custom frames are carefully crafted with precision, each order requires a short preparation period before dispatch.
- Processing Time: 3–5 business days (Monday to Saturday)
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Options & Estimated Delivery Time
Total delivery time is calculated as Processing Time + Shipping Time.
Standard Shipping (Default)
- Shipping Time: 8–10 business days
- Total Delivery Time: 11–15 business days
Express Shipping (Expedited)
- Shipping Time: 2–4 business days
- Total Delivery Time: 5–9 business days
3. Shipping Fees & Free Shipping Policy
Standard Shipping
- Free shipping on all orders over $49.00 USD
- Orders under $49.00 USD: $8.00 USD flat fee
Express Shipping
- Flat rate of $20.00 USD applies
- Available only for orders above $49.00 USD
Please note: Express shipping is not available for orders under $49.00 USD.
4. Taxes and Duties
Sales Tax
All applicable sales taxes are already included in the product prices displayed on our website, so no additional tax will be added at checkout.
Customs / Import Duties
For customers in the United States, shipments typically do not incur additional import duties. In rare cases, local customs policies may apply.
