Shipping Policy

Shipping Policy

1. Order Processing Time (Handling Time)

As our prescription lenses and custom frames are carefully crafted with precision, each order requires a short preparation period before dispatch.

  • Processing Time: 3–5 business days (Monday to Saturday)
  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Options & Estimated Delivery Time

Total delivery time is calculated as Processing Time + Shipping Time.

Standard Shipping (Default)

  • Shipping Time: 8–10 business days
  • Total Delivery Time: 11–15 business days

Express Shipping (Expedited)

  • Shipping Time: 2–4 business days
  • Total Delivery Time: 5–9 business days

3. Shipping Fees & Free Shipping Policy

Standard Shipping

  • Free shipping on all orders over $49.00 USD
  • Orders under $49.00 USD: $8.00 USD flat fee

Express Shipping

  • Flat rate of $20.00 USD applies
  • Available only for orders above $49.00 USD

Please note: Express shipping is not available for orders under $49.00 USD.


4. Taxes and Duties

Sales Tax
All applicable sales taxes are already included in the product prices displayed on our website, so no additional tax will be added at checkout.

Customs / Import Duties
For customers in the United States, shipments typically do not incur additional import duties. In rare cases, local customs policies may apply.